Freedom Driving Tuition Driving Instructor in Folkestone Kent. Basic,Intensive and Pass Plus Courses Available

1. DRIVING LICENCE

Clients must personally ensure that they hold a valid signed current driving licence, which must be produced at the first lesson and may be subject to occasional checks by the driving instructor. Clients must inform the driving instructor if they receive any endorsements on their driving licence during the time they are receiving tuition. Clients must ensure that the correct details are shown on their licence, such as current name and address etc. Clients must inform their driving instructor of any disabilities they have which might affect their ability to drive. If in any doubt, please speak to your instructor before driving.

An appointment card will be issued on the first lesson; all clients are advised to keep the card with them during lessons to enable an accurate record of training and to assist with planning of future lessons. This card will be updated to show all appointments, and all debits from the customer's prepayments.

In their own interests clients are advised to be punctual for their lesson appointments. The instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if the instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by the instructor either at the end of the normal lesson time if possible or at a later date. Any such shortfall should be recorded in the driving skills workbook and initialled by the instructor.

In the interest of comfort, health and safety, clients are advised to wear suitable footwear and comfortable clothing that does not restrict any movement, please ask your instructor for any advice you may require. The tuition vehicle is kept at a comfortable temperature.
Please ensure you are fed and watered before lessons. This is in your interest as the brain will naturally think of hunger or thirst before learning to drive.

a. If a lesson has been postponed at short notice (e.g. in the event of sickness, bad weather vehicle breakdown etc), an alternative appointment shall be made with mutual consent.

b. Should the postponement be a driving test, Freedom Driving Tuition shall be responsible for the fee of the next test if it cannot be cancelled within the required time.

c. Clients should appreciate that, although every effort will be made, it may not always be possible to notify cancellation before the lesson.

d. Freedom Driving Tuition will, where possible, give notice within the same time limit as that imposed upon a client postponing or cancelling a lesson (i.e. 48 hours).

e. Freedom Driving Tuition reserves the right to cancel the lesson immediately if in the opinion of the instructor the client is:
Medically unfit (including eyesight)
Under the influence of drugs or alcohol
Is not properly licensed to drive
If for any other reason, the instructor considers the client will be unsafe to handle a motor vehicle.

f. If circumstances arise that the instructor feels that it would be in his/her or the client's best interest to discontinue future lessons, then the client will be notified of this fact in writing. Every attempt will be made to find a suitable alternative instructor or driving school for the client, but the client is under no obligation to accept any such offer. In this event, a refund will be made of any monies remaining in the client's prepayment account.

a. At least 48 hours notice of postponement or cancellation of a lesson is required. A late cancellation will be charged for unless it is for a good reason, e.g. unforeseen sickness, delays on public transport etc…

b. Notice of cancellation shall be served on the day that the communication is received by Freedom Driving Tuition. Telephone answer machine messages, text messages and email messages are acceptable methods to cancel or postpone lessons.

c. Should the lesson be cancelled or postponed by the client within 48 hours of the lesson start time, the client will be required to pay the full lesson fee unless the cancellation / postponement is for a good reason. Please note; I am a very tolerable in relation to cancellation reasons, this condition is in place to stop clients cancelling for no good reason, e.g. ‘I am too hung over to do the lesson today’, ‘I’m not in the mood to do the lesson today’ etc…

a. The attention of clients is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test. This is currently three clear working days. You will lose your test fee if you cancel a test within three days prior to the test.

b. Freedom Driving Tuition cannot be held responsible for any postponement or cancellation of a test by the testing authority - at whatever notice.

a. Freedom Driving Tuition will advise the appropriate time to make an application for a driving test. The advice will be based on the client's progress to date. It does NOT imply that the necessary standard has been reached or that it will for certain be reached by the appointed test date. Freedom Driving Tuition will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the pupil expense, unnecessary failure and the consequent delay in waiting for another test and obtaining a full licence.

b. Freedom Driving Tuition reserves the right to withhold the use of the school car for the test, if in the opinion of the instructor the client is:
Not at driving test standard
Medically unfit (including eyesight)
Under the influence of drugs or alcohol
Is not properly licensed to drive
If for any other reason, the instructor considers the client will be unsafe to handle a motor vehicle.

c. Clients may be accompanied on the test by a supervising examiner, whose job is to ensure that official standards of testing are observed by examiners. This is a legal requirement and is in the public interest.

d. You are reminded that when you go to take your driving test you must take the required documents. Failure to comply with this regulation will mean the examiner will have to cancel your test; you will forfeit your test fee and have to apply for a new test date. In this case, you will also be expected to pay your lesson fee to Freedom Driving Tuition.

e. You are responsible for booking and attending the theory test yourself. Please remember to take both parts of your provisional driving licence.

f. Freedom Driving Tuition will book the practical driving test on your behalf. In the event of the practical test appointment being made by the client, the client is required to notify Freedom Driving Tuition as soon as possible, of the date and time of the test and show the booking confirmation letter to their instructor on their next lesson. Should you wish to book the practical test yourself, please discuss this with your instructor before making the booking.

a. The Freedom Driving Tuition vehicle is fully insured for tuition and driving tests. The insurance certificate is available for inspection.

b. No liability of any kind can be accepted by Freedom Driving Tuition for the loss of, or damage to any property belonging to, or in the possession of the client.

a. Clients should be aware that their instructor’s primary objective is to promote road safety and in doing so he/she will have to issue instructions which the clients must be prepared to carry out without undue argument. A continued failure on the client's part to comply with such reasonable instruction will be deemed as a breach of responsibility of the client, and the lesson may be immediately terminated. In the interests of safety, future lessons may be cancelled for this same reason.

b. The instructor will make every effort to train you to the highest standard but can in no way be held liable for any errors you commit whilst driving unaccompanied by your instructor either before, during or after a test pass.

a. If you are unhappy with any aspect of your tuition you should notify your instructor without delay and no later than seven days from the date on which the cause of complaint arose. Every effort will be made by Freedom Driving Tuition to satisfactorily deal with the complaint; these terms of business and the code of practice for approved driving instructors form the basis for negotiations.

b. Should any dispute be unresolved mutually then the client has the right to refer the matter to: DSA. http://www.dsa.gov.uk/

By booking lessons with Freedom Driving Tuition you are agreeing to the above terms.

E-mail: info@freedomdt.com